All courses and programmes are subject to a minimum of 4 participants being booked onto the course or programme. For programmes where there are not sufficient numbers, we reserve the right to move participants onto a course of higher value. Where there is not a course of higher value available, participants will be offered a course of lower value and refunded the difference in price. If the alternative course offered is not acceptable then a full refund will be given.
All outdoor activities are subject to weather conditions. In situations where the weather affects the ability to complete the advertised activity a different activity, from the programme booked, will be substituted where possible. If there is no alternative activity suitable from the programme booked on, participants will be given the opportunity to join an alternative programme at no extra cost or with a refund of the difference in price paid.
As outdoor instructors we spend our lives in adverse weather conditions so it is highly unlikely for us to close, if we were to close there would be a full refund otherwise we will be open and can meet people on the main Huddersfield Road and safely walked to the mill (and returned if arranged) but programmes may vary to make good use of the adverse weather conditions eg. Sledging, igloo building, winter walking, survival skills etc.
Deviation from the specified programme
Creative International Adventures reserve the right to change the day or times activities on any specified programme. This is normally done by direct swap of two activities places on the week programme. Participants will be informed of any changes as soon as they are made.
We can accept childcare vouchers as payment or part payment for the Adventure Explorers, Adventure Extreme, Ultimate Adventure and Adventure Weeks programmes. Unfortunately we cannot accept vouchers for the Adventure Seekers programme or Duke of Edinburgh’s Award.